Case Studies


Contractor Clarity provides a range of services surrounding an audit which involves liaising between our clients, the WorkCover authority, insurers and auditors.


CASE 1.

Bill the plumber got a letter to say he was to undergo a WorkCover audit, he had plenty of time and came straight to us. Bill had no idea what the auditor was looking for and showed us all the invoices he had paid during the 3 year period the auditor was looking at.

We were able to sort and clarify the status of all the people he had paid, we gained additional information on people which could have presented a problem - this extra information helped the auditor understand the relationship between Bill and his blokes. What could have been a worst case scenario presenting a bill for $50-60,000, became a bill for just under $5000. We were able to attend the audit on Bills behalf, negotiate with the auditor and follow through on the report. Bill was more than happy to pay the money as it was tax deductible. We helped Bill to keep his paperwork in order in future and let him know exactly what to keep in case he was targeted again.In just under 2 months the issue had arisen and the possible problem had gone away.


CASE 2.

Harry, an electrician from the south coast of NSW contacted us, he had been audited the year before and was hit with a bill $120,000 to pay on a sub contractor status issue arising from a WorkCover audit.

Harry’s accountant had advised that he pay up first and then appeal to WorkCover, and was directed to a Company who specialise in this type of loan which is often paid over a 12 month period.

Eleven months into Harry’s payment plan he rang us and asked if we could make an official appeal on his behalf.
Fact is - the accountant had given the wrong information, you can appeal to WorkCover as soon as you receive a bill from your insurance provider if you are not happy with the result.

Harry had worked hard to make huge monthly repayments throughout the year and had then thought he should appeal - through no fault of his own he had been put under a lot of stress and expense when infact we could have eased the situation and found another solution - scrutinise the findings first, then negotiate.

Remember, it’s always hard trying to get money back that’s been paid out, always question your bill, there may have been a misunderstanding by your auditor at the time of the audit, or there may have been additional information you could have provided that may have eliminated some contractors from your bill.

Harry’s appeal is going through the motions now, appeals can take a long time to get looked at but we were able to submit more information to WorkCover on the status of his contractors at the time of the audit which will help WorkCover to make a decision on whether a refund is applicable.


Everyone needs a hand sometimes – a bit of help so that you can get on with what you do best – run your business.
We’ve been down that road, talk to us.

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